This Privacy Policy (“Policy”) describes the policies and procedures on the collection, use, disclosure and protection of your information when you use our website located at [munchbag.in](“Website”) made available by KD International (“Munchbag”, “we”, “us” and “our”),a sole proprietorship having its office at B 20/3 Dlf Phase 1, Gurugram, Haryana, 122002.

The terms “you” and “your” refer to the user of the Website. The term “Services” refers to any services offered by KD International (Munchbag) whether on the Website or otherwise.

Please read this Policy before using the Platform or submitting any Personal Information (defined below) to Munchbag. This Policy is part of and incorporated within, and is to be read along with, the Terms of Use.

We may occasionally update this Policy and such changes will be posted on this page. If we make any significant changes to this Policy, we will endeavour to provide you with reasonable notice of such changes. To the extent permitted under the applicable law, your continued use of our Services after we publish our changes to this Policy shall constitute your consent to the updated Policy.

The Website may contain links to other websites. Any personal information about you collected whilst visiting such websites is not governed by this Policy. Munchbag shall not be responsible for and has no control over the practices and content of any website accessed using the links contained on the Website. This Policy shall not apply to any information you may disclose to any of our service providers/service personnel which we do not require you to disclose to us or any of our service providers under this Policy.

When you use the Website, we collect and store the Personal Information provided by you from time to time. The primary aim in doing so is to provide you a secure, efficient, and customized experience while using the Website.

“Personal Information” shall mean any information or data about or relating to a natural person who is directly or indirectly identifiable, having regard to any characteristic, trait, attribute or any other feature of the identity of such natural person, or any combination of such features, or any combination of such features with any other information, including sensitive personal data, such as, passwords, financial data, health data, official identifier, biometric data, transgender status, religious or political belief or affiliation or any other category of data specified by relevant authorities.

Once you give us your Personal Information, you are no longer anonymous to us. During the Personal Information collection process, we indicate, where possible, the fields of input which are mandatory and optional.

We may also receive data from computers, mobile phones or other devices you use to access the Website, including when multiple users log in from the same device. This may include your device type, serial number, device identifiers (e.g., IMEI, MEID, serial number), the types and versions of operating systems on your device, internet protocol (IP) address and other information such as your internet service, location, type (including identifiers) of browser you use, or the pages you visit.

We, generally rely upon on the following basis for the process and use of your Personal Information: processing is necessary for the providing the Services to you as a contractual necessity; or processing is necessary for the purposes of the legitimate business interests pursued by Munchbag; or you have given explicit consent to the processing of your Personal Information for one or more specified purposes.

We may automatically track certain information about you based on your behaviour on the Website. This information includes but is not limited to your search activity, the uniform resource locator (URL) that you just came from (whether this URL is on our Website or not), the URL you proceed to go to next (whether this URL is on our Website or not), your computer browser information, and your IP address.

We may identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address may also be used to help identify you and to gather broad demographic information.

We may receive data whenever you visit a third-party link through our Website or through cookies, this may include the date and time you visit the website.

We use data collection devices such as ‘cookies’ on certain pages of the Website to help analyze our webpage flow, measure promotional effectiveness, and promote trust and safety. ‘Cookies’ are small files placed on your hard drive by a website. Cookies help us make our Website and your visit better. We use cookies to see which parts of our Website people use, like and to count visits to our Website. We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are ‘session cookies,’ that are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits the same, in which case you may not be able to use certain features on the Website.

We may process information provided to us by you while availing Services on the Website for the purpose of subscribing to our email notifications and/or newsletters (hereinafter referred to as “notification data”). For the purpose of sending you relevant notifications and/or newsletters, we may process notification data.

If you choose the Services available on the Website, we may collect information about your buying behaviour. However, if you transact with us, we will not collect any financial information, such as credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details. If you choose to post messages on our support tickets or other message areas (if any) or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

By using the Website and/ or by providing your Personal Information, you consent to the collection and use of the Personal Information you disclose on the Website in accordance with this Policy, including but not limited to your consent for sharing your Personal Information in accordance with this Policy.

You may contact us to require that we provide you with a copy of your Personal Information and other information within our control, to have us correct any erroneous Personal Information or to discontinue receipt of certain types of communications. You may also reach out to us, to ask us to delete all or any part of your Personal Information that will be available with us as on the date of your request that we have stored but is no longer required for the purpose for which it was collected. We will respond to your request in relation to your access and deletion of such Personal Information at the earliest, within a reasonable period of time.

You acknowledge and give your consent to Munchbag, that the Personal Information provided by you to us, can be shared by us with a third party in relation to storage, processing and aggregation of such Personal Information, with respect to the Services availed by you from Munchbag.

However, you may contact us through our Website in case you wish to opt-out or unsubscribe from receiving marketing, communications, promotional offers, newsletters or any other communications from Munchbag.

The Website has stringent security measures (physical, electronic and managerial) in place to protect against the loss, misuse, and alteration of the Personal Information under our control. The Website servers are accessible only to our authorized personnel and your Personal Information is shared with our employees and authorized personnel on a ‘need to know’ basis to complete the transaction and to provide the Services requested by you. By using this Website, you agree that Munchbag will have no liability for disclosure of your Personal Information due to errors in transmission or unauthorized acts of third parties.

The Website provides all users with the opportunity to opt-out of receiving non-essential (promotional or marketing-related) communications from Munchbag. If you want to remove your contact information from all lists and databases of Munchbag, please contact us at munchbag.in@gmail.com.

We will not retain your data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations.

We may share your Personal Information with other corporate entities, including licensors, licensees, business partners, subsidiaries and affiliates to facilitate provision of Services that you request. We may also share your Personal Information to help detect and prevent identity theft, fraud and other potentially illegal acts, related or multiple accounts to prevent abuse of our Services. Those corporate entities, including licensors, licensees, business partners, subsidiaries and affiliates will not market to you as a result of such sharing unless you explicitly opt-in.

We do not sell your Personal Information to third parties. However, we may share Personal Information to protect the rights and property of Munchbag, its licensors, licensees, business partners, subsidiaries and affiliates. We may share your Personal Information, with third parties, only for the limited purposes, where we believe that such sharing is reasonably necessary to offer our Services, as required or permitted by you.

We may share your Personal Information in an emergency with a third party and in the process of doing so, we may take appropriate steps for protecting the safety of our employees, licensors, licensees, business partners, subsidiaries, affiliates, our customers or any other person.

We, our licensors, licensees, business partners, subsidiaries and affiliates will share some or all of your Personal Information with other business entities should we plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. In case such a transaction occurs, that other business entity (or the new combined entity) will be required to follow this Policy with respect to your Personal Information.

We may disclose Personal Information in order to comply with any applicable law or governmental request or in good faith where such disclosure is reasonably necessary to respond to subpoenas, show cause notices, court orders, or other legal process, enforce our Policy or the Terms of Use, respond to claims that an advertisement, posting or other content violates the rights of a third party, or protect the rights, property or personal safety of our users or the general public or our rights under law and equity.

In addition to the circumstances described above, Munchbag may disclose the Personal Information, in good faith belief that the disclosure is otherwise necessary or advisable including, without limitation, to protect the rights of Munchbag or any or all of its affiliates, associates, employees, directors or officers or when we have reason to believe that disclosing the Personal Information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.

Should you have questions about this Policy, information collection, use and disclosure practices, please feel free to contact us through our Website. We will use reasonable efforts to respond promptly to requests, questions or concern regarding the use of your Personal Information. Except where required by law, Munchbag cannot ensure a response to questions or comments regarding topics unrelated to this Policy.

In accordance with the compliance with the applicable laws, the name and contact details of the grievance officer are provided below:

Name: Basant Verma

Email id: munchbag.in@gmail.com